Frequently Asked Questions

Myancar.com is the Myanmar’s very first car rental platform which is easy to use and provide the varieties of types of automobiles with the best prices and deals.

You can book a car in 4 simple steps: • Firstly, please fill out the first dashboard of book a car. • Then choose your choice of car • Fill out the details of your pick up and drop off address, date and city. • Register an account, make a payment and you are ready to go!

You can make a payment with 2C2P service,MPU, Master and Visa Card.

It depends on the payment policy of a service provider.

Please email to customer.service@myancar.com or contact to our hotline no. 09886253274.

No, there are no booking fees.

No, you will not be able to amend any booking details after the booking confirmation. You will be required to book a new booking.

Yes, you can cancel a booking within 24 hours of booking time.

It depends on a cancellation policy of the supplier.

Yes, you can book for another person but, you must provide the details of a passenger such as name and contact number.

Yes, the prices can fluctuate according to the public holiday dates and high season in Myanmar.

Yes unless if it is shown as similar “vehicle”, you may get the same car as shown or similar car or just a different plated number of same type of car.

Please contact directly to customer.service@myancar.com or to our hotline: 09444667754 on this particular matter.

Your driver will contact you directly when he has arrived to the pick-up location.

Your car service provider will provide you with the best solution. You may also contact myancar.com if in case of any emergency at any time.

It depends on the service provider. You may directly check the rates with provider for any extra costs. However myancar.com does not take any accountability of the trip over the time initially as promised.

Yes, there will be extra charges. The rates will depend on your car provider.

You may request any special request during the process of booking. The fulfilment of your special request solely depend on your service provider.

It depends on your car provider policy.

The banking process may take 15 to 30 days.

You are not allowed to use the car after 12 pm of a vehicle. You will have to book for each day.

We are currently operating in 1) Yangon 2) Mandalay 3) Nay Pyi Daw 4) Mawlamyaing 5) Heho (Taung gyi, Inle, Nyaung shwe) 6) Kalaw 7) Sittwe 8) Pathein 9) Dawei 10) Bagan , Nyaung U

Full day and Half day indicate 12 hours and 6 hours of rented car period respectively.